Mercio Care
To make a warranty claim, the following documentation must be emailed, posted, or faxed to Mercio (Unicasa Pty Ltd).
- Proof of purchase must be supplied for warranty claims to be considered.
- Proof of installation by a licensed plumber.
- Customer contact name, address and best contact number.
- Name/model number of products, photos/videos, if possible.
It is the installer/consumers responsibility to ensure:
- Product is not damaged prior to installation.
- They are happy with their purchase.
- The product has all its components.
- Required maintenance is performed.